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World's Dumbest Rebrand? | Inc.com

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URL:http://www.inc.com/geoffrey-james/worlds-dumbest-rebrand.html


There have been some dreadful rebrandings in the past, but this one takes the cake.

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I once thought it was impossible to come up with a worse idea than Netflix's attempt to rebrand itself as "Quikster."

Boy, was I wrong.

Get this: "Buy.com" is changing its name to "Rakuten.com."

The "Buy.com" url will still work, but the company is going forward under the "Rakuten.com" banner.

Say what?

While "rakuten" does means "optimism" in Japanese, it sounds just plain weird in English, like a raccoon or something. Or ten of them.

Totally unmemorable.

Like it or not, English is the international language. For every person who knows what "Rakuten" means, there are probably a thousand people who know what "Buy" means.

Why would you want to position away from a URL name that has a universal, positive meaning and replace it with something that means nothing to almost everyone.

This rebrand is so crazy that I have to assume that somebody inside the company has  gone insane.

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Geoffrey James writes the Sales Source column on Inc.com, the world's most visited sales-oriented blog. His newly published book is Business to Business Selling: Power Words and Strategies From the World's Top Sales Experts@Sales_Source



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