April 1, 2013

Feline users require special considerations, including larger tap target zones for paws, continual animation, and audible vocalization.

March 16, 2013

Most users are unable to solve even halfway complicated problems with search. Better to redirect their efforts into more supportive user interfaces when possible.

Intranet Social Features

March 2, 2013

Employee collaboration and open communication are now business drivers in many companies, but social enterprise features are often poorly integrated with the rest of the intranet.

QA & UX

February 17, 2013

Quality assurance impacts the user experience: when things don’t work, users question their understanding and develop superstitions and inefficient workarounds.

February 4, 2013

Teens are (over)confident in their web abilities, but they perform worse than adults. Lower reading levels, impatience, and undeveloped research skills reduce teens’ task success and require simple, relatable sites.

January 19, 2013

The user's target was at the top of the page in 98-point font. But she failed to find it because the panel auto-rotated instead of staying still.

10 Best Intranets of 2013

January 7, 2013

Winners of the Intranet Design Annual competition for 2013, with summaries of key intranet design trends. The number of people on intranet teams grew substantially compared to earlier years.

December 19, 2012

Amazon's new Kindle Fire has much better usability than last year's model—and the 7-inch tablet beats the 9-inch version.

December 3, 2012

Although intranet design is improving, it hasn't kept pace with increased complexity in enterprise requirements, so measured usability is down slightly.

November 19, 2012

Hidden features, reduced discoverability, cognitive overhead from dual environments, and reduced power from a single-window UI and low information density. Too bad.